ACCIDENT VEHICLE REPLACEMENT SPECIALIST
Trusted by over 200,000 Australians since 2002
How it works
APPLY VIA PHONE OR ONLINE
After your accident call us on 1300 135 485 or apply online
VEHICLE DELIVERED TO YOU
Once we have assessed your application we will deliver the vehicle to you
WE MONITOR YOUR REPAIRS
We regularly assess and update you on the progress of the repairs to your vehicle
VEHICLE COLLECTION
Once repairs to your vehicle are complete, we will collect the replacement vehicle from you
“Because of Compass I was able to go about my usual daily business unhindered, as I had full use of their vehicle.”
– Patrick Smith, Sydney
“Awesome service! Reminds me of the service customers used to get decades ago. Well done and happy to recommend Compass to anyone. You have set the service bar very high”
– Nigel F, Perth
THE FACTS
You pay no security or upfront costs, though we do require credit card details to which we can charge any tolls/fines/excesses/costs that may be applicable under the contract. Despite no upfront payment being made, Compass will provide you with a replacement vehicle while you remain contractually liable for the costs. We then seek to recover the costs from the at-fault insurance company directly.
To allow us to recover the costs you must co-operate with Compass if asked, which may include giving evidence in legal proceedings initiated by Compass in your name. The Rental Agreement and Mandate set out your rights and obligations in full. Once you have lodged an application you will receive these documents. Please read them carefully and speak to us about anything that you would like to clarify.
A large fleet of new vehicles
An extensive fleet of vehicles, including executive vehicles, trucks, vans and bikes. We regularly rotate our vehicles so you get the latest vehicles.
