At all times we attempt to confirm liability with the other party, or their insurer. However, given that disputes do sometimes occur we do rely heavily on your version of the accident. If you have witnesses that is even better. If at a later stage we find that you did not tell us the whole story or misled us then we are entitled to charge you under the terms of the Mandate & Authority to Act (which you should read carefully before signing). Please note if you are found to have a fraudulent claim and we become aware of this then we will charge you immediately for the claim.