COVID-19 UPDATE

The safety and health of our colleagues and customers remains our highest priority, and we are confident our Business Continuity Plan will ensure Compass is able to support our partners and customers during these challenging times.

We know times are tough. We have been operating for over 18 years and being a replacement vehicle company, we have come across many challenges. This is just another hurdle we will overcome.

Recently we’ve moved nearly 80% of our staff to work from home stations. These measures have been put in place so we can remain fully operational and continue to offer the same high standards that our partners and customers expect regardless of what happens.

All vehicles undergo a deep and stringent cleaning process, including being sanitised between each hire. Our market leading Touchless Delivery will enable us to meet and maintain the government regulations.

Touchless Delivery

– All documents sent electronically

– E-signature on your own device

– Keys sanitised and placed in an envelope

– Hygiene covers used in all vehicles

– 1.5 metre social distancing

If you need to change a booking, there are alternative options available and we encourage you to call our customer service team on 1300 135 485 to discuss these options.

Whatever happens we will be here to help reduce the inconvenience to our valued partners and clients 24/7, come rain, hail or Coronavirus!

We understand how upsetting being involved in a motor vehicle accident can be. Contact Compass today and one of our friendly staff will help with any questions you may have.